At Dapur Penyet, we always strive to bring quality value-added Indonesian food to the masses. Therefore, the decision to raise our prices was not an easy one and was thoroughly deliberated - including obtaining feedback from our employees across all levels and from the public like our customers dining in.

Further, our prices have not increased in years and if we could maintain them at the same level, we definitely would. After all, nobody likes to pay more for something and raising prices would technically make us less attractive to our competitors.

But this is a move that we had to take due to rising costs - rent, labour, raw materials etc.

For instance, the pandemic has brought about a sharp increase in raw material costs - items like chicken, cooking oil, rice, vegetables, eggs, and quite literally everything else (including electricity tariffs) that is used to make our food has increased in price.

This price increase of raw materials also affects our employees’ cost of living and it is also in our best interest to ensure that they earn a liveable and decent wage, and ensure they are not affected or at least minimise the effects of rising costs on them and their loved ones. And with labour shortages in the market, labour costs are higher to attract and retain employees to keep our business running. We do hope you understand where we are coming from.

In the end, every business operates differently and we seek your understanding on this matter.

To request a refund, please contact us directly with your order details, and we’ll be happy to assist you in resolving the issue